Note: For the purposes of this article, Visio® for the web can refer to either Plan 1 or Plan 2. For information about Visio® Standard or Visio® Professional plans, see this article.
Myth #1: Visio® for the web offers real-time collaboration
Microsoft claims that Visio® for the web offers real-time collaboration, but even on this web-based platform, the term “real time” is a stretch. While multiple participants can view the same document simultaneously, the user experience is clunky and doesn’t solve the issues that many organizations try to avoid by switching to Visio® for the web in the first place. For example:
- In read-only mode, you can’t see updates until you refresh the diagram, so unless you remember to refresh often, you could be looking at an outdated document.
- There’s no indication that someone else is viewing the document, so you can’t alert your co-worker that you have made changes or ask if they need editing access.
- Visio® for the web doesn’t offer revision history in-document—you would have to exit your document to see a list of previous versions. You could also get locked out from restoring versions of your own document if you’ve shared it with others. Additionally, there is no version compare feature to easily pull up different versions side by side.
Essentially, Visio® for the web still doesn’t support the idea of a single source of truth because participants could easily be looking at different versions of the same document.
Real-time collaboration in Lucidchart
Lucidchart was built specifically to foster better collaboration and eliminate versioning issues as teams create visuals. Multiple participants can edit the same document at the same time—and all changes sync automatically, a feature that improves productivity since team members won’t have to waste time looking for the correct version or wait on each other to contribute to the document. Collaborators always have access to the latest version of your diagram.
In Lucidchart, you can see who else is viewing or editing your document at the top of the screen, and you will see objects outlined in colors assigned to each collaborator, so you can always tell who is in the middle of making changes.
And you don’t have to worry about collaborators making unwanted changes to your documents. When you share your diagram, you can select whether your team members have editing, comment-only, or view-only access. Lucidchart also provides revision history and version compare, just in case you need to revert back to an older version.
Once you’ve built out processes, system documentation, or other visuals, you can store or embed them in the applications you use daily to keep the entire company on the same page. Lucidchart offers integrations with Google Workspace, Confluence, Jira, Quip, Salesforce, Slack, and other popular apps.
Myth #2: In-app commenting allows you to give or receive feedback easily
Visio® for the web also claims to help users collaborate through in-app commenting. However, comments aren’t always immediately accessible to all of the users shared on a document—you must refresh your screen to see comments team members have left.
In addition, Visio® doesn’t offer a way to tag users in comments or alert them in any way, which could delay necessary changes or feedback.
Commenting and @mention notifications in Lucidchart
Lucidchart also offers in-editor commenting on an entire diagram or specific shapes, but you can view or add comments at any time. With the locate button, you can easily find the object that is associated with a comment.
Additionally, Lucidchart allows users to include @mention notifications on a comment. By adding the name of someone on your team or any email address, you can alert users to your comment to resolve issues, get approval, or give feedback quickly.
Myth #3: Visio® for the web solves the Visio® for Mac problem
Visio® Plan 2 comes with the Visio® desktop app, so a lot of the functionality that Visio® for the web claims to have is only available when you use it in conjunction with the traditional desktop software (continue reading for examples). The online version of Visio® on its own can offer basic functionality, but that’s about it.
The Visio® desktop app comes with its own set of complications, the main one being that it is only compatible with Windows, so your employees with Mac and Linux devices won’t be able to use it.
Compatibility in Lucidchart
If you want a web-based solution that’s truly compatible across devices, try Lucidchart. Our cloud-based application and all its features, work on any operating system, including Windows, Mac, and Linux. You can even view and edit diagrams on the go with our Android and iOS apps.
