Sales

Learn all about the pre-sales process, including how implementing one can impact your sales results and boost your bottom line.

Today, sales and marketing need to work hand in hand to meet the customer wherever they happen to engage. See how your company can improve the lead generation process so your sales and marketing teams stay on the same page.

The Miller Heiman sales process is a modern approach to selling and a proven methodology for managing complex sales processes. Learn more about this methodology and see how the Lucidchart Sales Solution can help you implement it right away.

Service blueprints help you design your service process so you'll able to innovate and make changes that boost customer satisfaction. Read about this diagram and see how Lucidchart can get you going with service blueprint examples and templates.

Customer relationship management (CRM) helps businesses develop strategic processes to win the loyalty of their best customers and improve the buyer experience. Learn about four CRM models and determine which will work best at your company.

One of the most overlooked aspects of the sales training and onboarding process is also the one that should be considered most critical: product training. Learn 3 lasting benefits that a more in-depth approach to product training can provide.

Having a better understanding of how to qualify a lead and asking the right qualification questions early on will differentiate you in a competitive sales environment. Take a look at three ways to foolproof your lead qualification process.

The way you structure your sales organization can have lasting consequences for your business’s long-term success. Take a look at three common sales team models as well as best practices for creating a successful organization.

Selling today requires a relentless focus on buyer experience—understanding why people buy and crafting a buyer’s journey reflecting their needs, expectations, and motivations. But why? Consider these five reasons why you can’t afford to ignore the buyer experience.

Learn 7 skills you need to excel at your job, whether you're a key account manager, you're building long-term strategic partnerships, or you're a sales lead.

Account managers are essential to maintaining strong client relationships and a healthy bottom line. Learn the roles and responsibilities of account managers and the ways they contribute to the success of their clients and business.

Virtual sales has become a popular choice for organizations looking to expand their sales capabilities while minimizing cost. Learn more about virtual sales, and if it's a good fit, use the following tips to ensure a successful transition.